In 1990, the Americans with Disabilities Act (ADA) was established to ensure inclusive and equal opportunity for persons with disabilities in all aspects of American life. The ADA prohibits discrimination on the basis of disability and provides for equal access to programs, services and activities.
The ADA prohibits discrimination:
- In employment (Title I)
- In the provision of state and local government programs, services, and benefits (Title II)
- By private businesses and other entities that operate places of "public accommodation." (Title III)
The City of Tucson is committed to ensuring that the terms and conditions mandated by the ADA are enforced within the City’s level of authority and within its jurisdiction.
Filing an ADA Complaint
If you feel you have been discriminated against by an employer, organization, institution, or business entity within the City of Tucson city limits, please contact the Equal Opportunity Programs Division (EOPD) at (520) 791-4593 or TDD (520) 791-2639 or download a Complaint form.
The EOPD will review your complaint and determine whether or not any action is required. If there is a need for action, the EOPD will investigate the complaint and issue its findings.
Please help the City identify barriers to accessibility in its facilities and/or programs/services for persons with disabilities such as:
Restrooms, doors, counters, paths of travel, elevators, and drinking fountains;
Ramps, slopes, curb cuts, sidewalks, parking, paths of travel, and handrails;
Service animals, classes, meetings, voting, payments and KIDCO
Should you believe that a City program, service and/or activity is inaccessible, you may file a complaint by calling the Equal Opportunity Programs Divison (EOPD) at (520) 791-4593 or completing the ADA Accessibility Complaint Form.
The EOPD does not act as an attorney for the City of Tucson, nor does it act as an attorney for, or representative of the charging party, the respondent, or any other party involved in the complaint.